Help & FAQ

The deal

How does Buy 1 Get 1 Free work?

Quantity 1 costs $39.95 and ships 2 pairs. Quantity 2 is $59.95 for 4 pairs, and quantity 3 is $74.95 for 6 pairs. The deeper tiers apply automatically in the cart — there's no code to enter.

Can I mix colours and lengths?

Yes. Add each combination you want to the cart separately; the quantity discount counts the cart total, so a mixed cart still unlocks the deeper tier.

Fit and sizing

What size are they?

One stretch size fits US men's 6–12 / women's 7–13 (EU 39–46). The knit adapts rather than forcing a fixed shape.

What's the difference between Short, Medium and High?

Short sits below the ankle for trainers and low-cut shoes. Medium covers the ankle bone for gym and everyday wear. High rises to mid-calf for running, hiking and boots. The toe fit is identical across all three.

Will they fit in my normal shoes?

Yes — the knit is thin through the toe box, so they work with trainers, running shoes and boots without sizing up.

Do they feel strange at first?

For about an hour, then you stop noticing. If you've used toe-spacers or barefoot shoes it will feel familiar right away.

Care

How do I wash them?

Machine wash cold or warm, inside out. Tumble dry low or air dry. Skip bleach and fabric softener — softener coats the fibres and dulls the moisture-wicking.

How do I put them on?

Roll them on toe by toe, like a glove. Ten seconds the first time, faster after that.

Orders

How long does delivery take?

Dispatch in 1–3 business days, delivery in 5–7 business days after that. Free shipping with tracking on every order.

What if they're not for me?

You have 30 days from delivery. Email info@brighttails.store and we'll sort it. Details on our Shipping & Returns page.